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White Label Support

3-Specialist Team Under Your Brand Name

Deliver enterprise-level support without building a support department. Interceptly’s white label support gives your clients access to our Campaign Performance Team—three specialists working under your agency’s brand to ensure campaign success from launch through optimization.

How White Label Support Works

Every interaction displays your branding. Support chat shows your company name. Help articles feature your logo and colors. Email communications come from your domain. Our specialists introduce themselves as part of your team.

Behind the scenes, Interceptly handles all expertise, training, and operational management. You maintain client relationships. We deliver the technical knowledge and proactive support that keep campaigns performing.

Meet Your Three-Person Support Team

Three Specialists, Not One Overwhelmed Person

Traditional platforms assign one overworked support person to handle everything from billing questions to campaign strategy. Interceptly's Campaign Performance Team splits responsibilities across three specialized roles for better results and more effective support coverage.

Account Manager for Strategy

Your Account Manager owns subscription management, strategic planning, and regular check-ins to assess progress. They ensure campaigns stay aligned with the client's business goals and provide ongoing strategic guidance based on performance data.

Performance Manager and Support Executives

Your Campaign Performance Manager focuses exclusively on daily campaign execution, monitoring metrics every seven to fourteen days. Campaign Support Executives provide fast, hands-on assistance via live chat with under five-minute response times during business hours.

Branded Help Center on Your Subdomain

Your clients access a complete knowledge base at help.youragency.com. Every article displays your branding. Video tutorials feature your logo. Set up guides that reference your company name. Content stays current as we update documentation with new features and best practices.

When they do need help, the branded experience reinforces that they’re working with your agency’s professional infrastructure.

The Competitive Advantage

Interceptly provides proactive campaign management that makes your agency look sophisticated and capable.

Clients working with partners who use our white-label support see faster campaign launches, better performance optimization, and more responsive assistance. They attribute this quality to your agency’s expertise, not realizing specialists operating under your brand are Interceptly’s team.

Support That Scales With Your Agency

Managing three clients or thirty, support quality stays consistent. Add new clients without hiring additional support staff. Onboard faster because our team handles technical setup. Retain longer because clients see continuous value from proactive optimization.

Become a partner today.

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